Terms and Conditions

Last updated: January 4, 2026

This Privacy Policy describes how we collect, use, and share your personal information when you use our website and services.

1. Information We Collect

Personal Information You Provide

We collect personal information you provide directly to us, such as when you:

• Create an account
• Use our services
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information
• Payment information (processed securely through third-party providers)
• Communications with us

Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

• Device Information: Hardware model, operating system, browser type, IP address
• Usage Information: Pages visited, features used, time spent on our service
• Location Information: General location based on IP address
• Cookies and Similar Technologies: We use cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Send you technical notices and support messages
• Communicate with you about products, services, and events
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions
• Personalize and improve our services
• Comply with legal obligations

3. How We Share Your Information

We may share your personal information in the following situations:

With Your Consent

We may share your information when you give us explicit consent to do so.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Data analysis
• Email delivery
• Hosting services
• Customer service

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

Protection of Rights

We may disclose your information to protect our rights, property, or safety, or that of our users or others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You may request access to the personal information we hold about you and request a copy in a portable format.

Correction

You may request that we correct inaccurate or incomplete personal information.

Deletion

You may request that we delete your personal information, subject to certain exceptions.

Restriction

You may request that we restrict the processing of your personal information in certain circumstances.

Objection

You may object to our processing of your personal information for direct marketing purposes.

Withdraw Consent

If we process your information based on consent, you may withdraw that consent at any time.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and to improve our services.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Advertising Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services.

8. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country.

When we transfer your information internationally, we implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@yourcompany.com
• Address: Your Company Address, Singapore
• Phone: +65 XXXX XXXX

For EU residents, you may also contact our Data Protection Officer at: dpo@yourcompany.com

13. Legal Basis for Processing (EU Users)

If you are located in the European Union, our legal basis for collecting and using your personal information depends on the specific information and context:

• Contract: Processing necessary to perform a contract with you
• Consent: You have given clear consent for processing
• Legal Obligation: Processing necessary to comply with legal obligations
• Legitimate Interests: Processing necessary for our legitimate interests